Order Processing & Fulfillment

Learn a bit more about our Order Processing & Fulfillment process

DropX Order Processing & Fulfillment Process
The order process and fulfillment process basically marks the moment we step in! We step in and take over everything as soon as you start receiving orders f...
Mon, 8 Nov, 2021 at 10:28 PM
Is Order Processing & Fulfillment Automated?
Yes!  The beauty of dropshipping is having to do things in less time. The whole process and fulfillment of your orders are automatically done.
Mon, 8 Nov, 2021 at 10:31 PM
What Do I Do When I Get My First Order?
Nothing.  Once you receive your orders there is nothing more to do, All your orders will automatically be captured on the DropX dashboard immediately. Y...
Mon, 8 Nov, 2021 at 10:35 PM
Do I Need To "Request Fulfillment" For My Orders Via Shopify?
No,  You are not allowed to click that button. You do not need to request fulfillment. Your order is captured by our app automatically and it will be refl...
Mon, 8 Nov, 2021 at 10:38 PM
I Mistakenly Clicked On The "Request Fulfillment" Button
If you click the button, Our system might skip that order or duplicate it. We are not responsible or will be held accountable for this action.  You can con...
Mon, 8 Nov, 2021 at 10:40 PM
Do I Need To Pay DropX For An Order Before Processing?
No, We do not require you to pay for anything before processing your cash on delivery orders. However, if your order is already paid by the customer and y...
Mon, 8 Nov, 2021 at 10:43 PM
How Can I View My DropX Orders?
Thats easy! Once you open your DropX app on Shopify, you will be able to view the orders by clicking on the "order" menu item. See screenshot (fo...
Mon, 8 Nov, 2021 at 10:44 PM
What Is An Order Status?
Order status helps you know what is going on with your business and order fulfillment processes. Once you are in the orders page, You will be able to see th...
Mon, 8 Nov, 2021 at 10:51 PM
How Long Does DropX Order Processing Take?
Order processing takes generally 2 business days for the supplier to prepare it. Sometimes processing might take longer depending on the product shipping lo...
Mon, 8 Nov, 2021 at 11:01 PM
How Can I Fulfill My DropX Orders?
Once your order is shipped, We will send you a notification that your order has been fulfilled. At this time, you can log in to your DropX app and fulfill t...
Mon, 8 Nov, 2021 at 11:03 PM